crm兼容性客户的相关内容

文章 2018-05-17 来自：开发者社区

揭秘国内6家主流CRM产品背后：NPS亟待提升，兼容性制约客户体验｜T客研报

如果将市场上纷繁复杂的CRM应用分类，可以清晰的分出四大类： 1、外勤管理类：外勤365、玄讯、小步外勤 2、客户服务类：爱客CRM、小满CRM、码客 3、销售自动化：销售易、Xtools 4、SCRM：时趣、腾讯企点、车商通、EC 此外，一些厂商定位在两种不同类别的交集之处，比如红圈营销属于外勤管理和客户服务的交集；圆舟科技和爱客CRM则属于客户服务和销售自动化的交集。八百客是销售自动化和S.....

文章 2017-09-05 来自：开发者社区

揭秘国内6家主流CRM产品：NPS亟待提升兼容性制约客户体验

什么是CRM战斗力分析？本文通过六个厂商案例进行诊断。如果将市场上纷繁复杂的CRM应用分类，可以清晰的分出四大类： 1、外勤管理类：外勤365、玄讯、小步外勤 2、客户服务类：爱客CRM、小满CRM、码客 3、销售自动化：销售易、Xtools 4、SCRM：时趣、腾讯企点、车商通、EC 此外，一些厂商定位在两种不同类别的交集之处，比如红圈营销属于外勤管理和客户服务的交集；圆舟科技和爱...

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