问答
2019-03-02
来自：开发者社区
订单号2010851752331，首次备案问题
昨天早上阿里云备案客服打电话给我说我身份证信息跟资料库信息不一致，让我把手持户口本照片发到邮箱，我说户口本不在我这，客服妹子就说先给我驳回，让我把户口本本人页照片发送到邮箱，然后在钉钉视频校验。我的备案信息显示未通过，请重新提交。我想请问，户口本照片已经发送给指定邮箱了，我要在本案系统重新申请吗？然后钉钉视频校验是在哪做呢？我打开钉钉也没看到哪里有视频校验呀？？？
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