备案控制台登录注册登录/注册

云呼叫中心放音的相关内容

问答 2024-06-30 来自：开发者社区

云呼叫中心转人工超时后在转接这样可以么，我这边放音后直接就挂断了？

云呼叫中心转人工超时后在转接这样可以么，我这边放音后直接就挂断了？

文章 2022-09-07 来自：开发者社区

vos3000呼叫中心中间件-放音文件怎样配置

把声音文件写入redis，cti模块加载时自动从redis读取数据保持为本地文件。配置cti_audiofile_info@domain [哈希表]key 文件名字，支持设置相对路径，比如digits/7.wav，7.wav就保存在digits目录下面，digits目录的位置是cti.json sounds_dir配置的。value 文件信息| ``` 文件 {     "t....

共有2条

< 1 >

跳转至： GO

更新时间 2024-07-01 09:57:30

本页面内关键词为智能算法引擎基于机器学习所生成，如有任何问题，可在页面下方点击"联系我们"与我们沟通。

云呼叫中心您可能感兴趣

产品推荐

{"optioninfo":{"dynamic":"true","static":"true"},"simplifiedDisplay":"newEdition","newCard":[{"ifIcon":"icon","icon":"ccc","iconImg":"","contentLink":"https://www.aliyun.com/product/ccc","title":"云联络中心(原云呼叫中心)","des":"云联络中心为企业提供整体的企业智能化客服平台。打通热线电话、网站、小程序、APP等用户与企业的联系渠道，帮助企业统一管理服务体验，并利用AI能力升级数字员工服务与坐席智能辅助体系，全面提高服务体验与效率。","btn1":"开通联络中心","link1":"https://www.aliyun.com/product/ccc","btn2":"资费介绍","link2":"https://help.aliyun.com/document_detail/112566.html","btn3":"常见问题","link3":"https://help.aliyun.com/knowledge_list/60673.html","infoGroup":[{"infoName":"产品特性","infoContent":{"firstContentName":"操作指南","firstContentLink":"https://help.aliyun.com/zh/ccs/user-guide-1/?spm=a2c4g.11186623.0.0.3089307eaJuOT5","lastContentName":"功能概述","lastContentLink":"https://help.aliyun.com/zh/ccs/features?spm=a2c4g.11186623.0.0.e6c524501kwTJp"}},{"infoName":"产品优势","infoContent":{"firstContentName":"营销解决方案","firstContentLink":"https://help.aliyun.com/zh/ccs/ai-enabling-hotline-marketing-scenario-solution?spm=a2c4g.11186623.0.0.86722450LsgFxc","lastContentName":"灵活集成","lastContentLink":"https://help.aliyun.com/zh/ccs/developer-reference/api-reference/?spm=a2c4g.11186623.0.0.667f1e66zgo8an"}}]}],"card":[{"link":"#","icon":"https://img.alicdn.com/tfs/TB1afahQpXXXXaAapXXXXXXXXXX-114-114.png","title":"云服务器ECS","des":"云服务器（Elastic Compute Service，简称 ECS）是一种简单高效、处理能力可弹性伸缩的计算服务，帮助您快速构建更稳定、安全的应用，提升运维效率，降低 IT 成本，使您更专注于核心业务。","btn1":"FPGA云服务器","link1":"#","btn2":"GPU云服务器","link2":"#","tip":"新一代云服务器N5 （Xeon® (Skylake)处理器）上线！<a href=\"#\" target=\"_blank\">立即申请</a>"}],"search":[{"txt":"云数据库","link":"#"}],"infoCard":[{"bannerTitle":"容器服务 ACK","bannerUrl":"https://sucai-material-online.oss-cn-hangzhou.aliyuncs.com/image/hytxyyzq.jpg?Expires=1601273745&OSSAccessKeyId=ZWQG8meWkF3hYIf0&Signature=4DqSTctVr1IizPxE5pyjvd94cGc%3D&x-oss-process=image%2Fresize%2Cw_1072%2Fquality%2CQ_80","bannerContent":"容器服务 Kubernetes 版（简称 ACK）提供高性能可伸缩的容器应用管理能力，支持企业级容器化应用的  全生命周期管理。整合阿里云虚拟化、存储、网络和安全能力，打造云端最佳容器化应用运行环境。","liveButtonName":"立即购买","liveButtonLink":"https://www.aliyun.com/product/kubernetes","homePageName":"管理控制台","homePageLink":"https://cs.console.aliyun.com/index2#/k8s/cluster/list","contentTitle":"相关推荐","linkGroup":[{"linkContent":"企业版低至85折","linkTo":"立即抢购","link":"https://common-buy.aliyun.com/?spm=5176.181001.1396228.1.334760dfEMZUnP&commodityCode=acr_ee_public_cn&regionId=cn-beijing#/buy"},{"link":"https://help.aliyun.com/learn/learningpath/cs.html","linkContent":"学习更多容器服务内容","linkTo":"马上进入"},{"link":"https://cloud.video.taobao.com/play/u/2554819776/p/1/e/6/t/1/50197975.mp4","linkContent":"查看关于容器服务视频","linkTo":"立即观看"}]}],"title":{"mainTitle":"镜像仓库","subtitle":"容器服务 Kubernetes 版（简称 ACK）提供高性能可伸缩的容器应用管理能力，支持企业级容器化应用的  全生命周期管理。整合阿里云虚拟化、存储、网络和安全能力，打造云端最佳容器化应用运行环境。  业内领先：Gartner竞争格局国内唯一入选，Forrester报告国内排名第一。","linkUrl":"https://www.aliyun.com/product/kubernetes","btnText":"查看详情"},"visual":{"topbg":"https://img.alicdn.com/tfs/TB1Z6eJXrY1gK0jSZTEXXXDQVXa-108-108.png","icon":"aliyun-icon-play","textColor":"light"},"dataList":[{"summary":"MaxCompute跨项目迁移","author":"为您介绍如何配置相同区域下不同的MaxCompute项目，以及如何实现数据迁移","linksUrl":"https://help.aliyun.com/document_detail/123194.html"},{"summary":"MaxCompute数据迁移至OTS","author":"为您介绍如何将MaxCompute数据迁移至表格存储OTS（Table Store）","linksUrl":"https://help.aliyun.com/document_detail/127236.html"},{"summary":"MaxCompute数据迁移至OSS","author":"为您介绍如何使用DataWorks的数据同步功能将MaxCompute数据迁移至对象存储OSS（Object Storage Service）","linksUrl":"https://help.aliyun.com/document_detail/128595.html"}],"sceneCard":[{"title":"云计算试飞员老蒋开课啦！第一期：电商网站搭建","des":"这是一段副标介绍，这是一段副标介绍。这是一段副标介绍，这是一段副标介绍。这是一段副标介绍，这是一段副标介绍。这是一段副标介绍，这是一段副标介绍。","btn":"立即观看","link":"#","image":"https://"}],"txt":[{"title":"适用场景","scenariosone":[{"txtone":"小型电商：支持访问50万PV,一段场景方案的介绍。","txttwo":"产品推荐","product":[{"name":"ECS 2核4G 40G数据盘 5M带宽","link":"#"}]}]}]}

{"$env":{"JSON":{}},"$page":{"env":"production"},"$context":{"optioninfo":{"dynamic":"true","static":"true"},"simplifiedDisplay":"newEdition","newCard":[{"ifIcon":"icon","icon":"ccc","iconImg":"","contentLink":"https://www.aliyun.com/product/ccc","title":"云联络中心(原云呼叫中心)","des":"云联络中心为企业提供整体的企业智能化客服平台。打通热线电话、网站、小程序、APP等用户与企业的联系渠道，帮助企业统一管理服务体验，并利用AI能力升级数字员工服务与坐席智能辅助体系，全面提高服务体验与效率。","btn1":"开通联络中心","link1":"https://www.aliyun.com/product/ccc","btn2":"资费介绍","link2":"https://help.aliyun.com/document_detail/112566.html","btn3":"常见问题","link3":"https://help.aliyun.com/knowledge_list/60673.html","infoGroup":[{"infoName":"产品特性","infoContent":{"firstContentName":"操作指南","firstContentLink":"https://help.aliyun.com/zh/ccs/user-guide-1/?spm=a2c4g.11186623.0.0.3089307eaJuOT5","lastContentName":"功能概述","lastContentLink":"https://help.aliyun.com/zh/ccs/features?spm=a2c4g.11186623.0.0.e6c524501kwTJp"}},{"infoName":"产品优势","infoContent":{"firstContentName":"营销解决方案","firstContentLink":"https://help.aliyun.com/zh/ccs/ai-enabling-hotline-marketing-scenario-solution?spm=a2c4g.11186623.0.0.86722450LsgFxc","lastContentName":"灵活集成","lastContentLink":"https://help.aliyun.com/zh/ccs/developer-reference/api-reference/?spm=a2c4g.11186623.0.0.667f1e66zgo8an"}}]}],"card":[{"link":"#","icon":"https://img.alicdn.com/tfs/TB1afahQpXXXXaAapXXXXXXXXXX-114-114.png","title":"云服务器ECS","des":"云服务器（Elastic Compute Service，简称 ECS）是一种简单高效、处理能力可弹性伸缩的计算服务，帮助您快速构建更稳定、安全的应用，提升运维效率，降低 IT 成本，使您更专注于核心业务。","btn1":"FPGA云服务器","link1":"#","btn2":"GPU云服务器","link2":"#","tip":"新一代云服务器N5 （Xeon® (Skylake)处理器）上线！<a href=\"#\" target=\"_blank\">立即申请</a>"}],"search":[{"txt":"云数据库","link":"#"}],"infoCard":[{"bannerTitle":"容器服务 ACK","bannerUrl":"https://sucai-material-online.oss-cn-hangzhou.aliyuncs.com/image/hytxyyzq.jpg?Expires=1601273745&OSSAccessKeyId=ZWQG8meWkF3hYIf0&Signature=4DqSTctVr1IizPxE5pyjvd94cGc%3D&x-oss-process=image%2Fresize%2Cw_1072%2Fquality%2CQ_80","bannerContent":"容器服务 Kubernetes 版（简称 ACK）提供高性能可伸缩的容器应用管理能力，支持企业级容器化应用的  全生命周期管理。整合阿里云虚拟化、存储、网络和安全能力，打造云端最佳容器化应用运行环境。","liveButtonName":"立即购买","liveButtonLink":"https://www.aliyun.com/product/kubernetes","homePageName":"管理控制台","homePageLink":"https://cs.console.aliyun.com/index2#/k8s/cluster/list","contentTitle":"相关推荐","linkGroup":[{"linkContent":"企业版低至85折","linkTo":"立即抢购","link":"https://common-buy.aliyun.com/?spm=5176.181001.1396228.1.334760dfEMZUnP&commodityCode=acr_ee_public_cn&regionId=cn-beijing#/buy"},{"link":"https://help.aliyun.com/learn/learningpath/cs.html","linkContent":"学习更多容器服务内容","linkTo":"马上进入"},{"link":"https://cloud.video.taobao.com/play/u/2554819776/p/1/e/6/t/1/50197975.mp4","linkContent":"查看关于容器服务视频","linkTo":"立即观看"}]}],"title":{"mainTitle":"镜像仓库","subtitle":"容器服务 Kubernetes 版（简称 ACK）提供高性能可伸缩的容器应用管理能力，支持企业级容器化应用的  全生命周期管理。整合阿里云虚拟化、存储、网络和安全能力，打造云端最佳容器化应用运行环境。  业内领先：Gartner竞争格局国内唯一入选，Forrester报告国内排名第一。","linkUrl":"https://www.aliyun.com/product/kubernetes","btnText":"查看详情"},"visual":{"topbg":"https://img.alicdn.com/tfs/TB1Z6eJXrY1gK0jSZTEXXXDQVXa-108-108.png","icon":"aliyun-icon-play","textColor":"light"},"dataList":[{"summary":"MaxCompute跨项目迁移","author":"为您介绍如何配置相同区域下不同的MaxCompute项目，以及如何实现数据迁移","linksUrl":"https://help.aliyun.com/document_detail/123194.html"},{"summary":"MaxCompute数据迁移至OTS","author":"为您介绍如何将MaxCompute数据迁移至表格存储OTS（Table Store）","linksUrl":"https://help.aliyun.com/document_detail/127236.html"},{"summary":"MaxCompute数据迁移至OSS","author":"为您介绍如何使用DataWorks的数据同步功能将MaxCompute数据迁移至对象存储OSS（Object Storage Service）","linksUrl":"https://help.aliyun.com/document_detail/128595.html"}],"sceneCard":[{"title":"云计算试飞员老蒋开课啦！第一期：电商网站搭建","des":"这是一段副标介绍，这是一段副标介绍。这是一段副标介绍，这是一段副标介绍。这是一段副标介绍，这是一段副标介绍。这是一段副标介绍，这是一段副标介绍。","btn":"立即观看","link":"#","image":"https://"}],"txt":[{"title":"适用场景","scenariosone":[{"txtone":"小型电商：支持访问50万PV,一段场景方案的介绍。","txttwo":"产品推荐","product":[{"name":"ECS 2核4G 40G数据盘 5M带宽","link":"#"}]}]}]}}

云联络中心(原云呼叫中心)

云联络中心为企业提供整体的企业智能化客服平台。打通热线电话、网站、小程序、APP等用户与企业的联系渠道，帮助企业统一管理服务体验，并利用AI能力升级数字员工服务与坐席智能辅助体系，全面提高服务体验与效率。

开通联络中心

资费介绍

常见问题

产品特性

操作指南

功能概述

产品优势

营销解决方案

灵活集成

你好，我是AI助理

可以解答问题、推荐解决方案等

登录插画

登录以查看您的控制台资源

管理云资源

状态一览

快捷访问

快捷注册登录阿里云