自然语言处理客服系统的相关内容

阿里云文档 2024-06-20

支持的预设的系统权限策略列表

本文描述NLP基础服务支持的所有系统权限策略及其对应的权限描述，供您授权 RAM 身份时参考。

文章 2024-03-12 来自：开发者社区

基于深度学习的自然语言处理技术在智能客服系统中的应用

一、引言随着互联网的普及和人工智能技术的发展，越来越多的企业开始关注智能客服系统。智能客服系统可以有效地解决人工客服成本高、效率低的问题，提高客户满意度。自然语言处理（NLP）技术是实现智能客服系统的关键技术之一，而基于深度学习的自然语言处理技术在智能客服系统中具有重要的应用价值。二、深度学习与自然语言处理技术深度学习 ...

文章 2018-05-11 来自：开发者社区

专访 | 蚂蚁金服 MISA：比用户更懂自己的自然语言客服系统

小蚂蚁说：当手机取代了钱包，全民消费开启移动支付和在线生活时，中国的商业生态和消费习惯已经被深刻改变。人们开始越来越习惯不带钱包的生活，此时的支付宝甚至已经比现金更常用了。与支付宝这个产品端一同忙碌起来的还有蚂蚁金服的服务端，95188 服务热线就是其中之一。然而当我们谈起客服电话，想到的仍然是传统的按键菜单（「普通话服务请按1，for English service ple...

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